Troubleshooting & Diagnostics
Is the CEA40 only compatible with corded telephones?

No, the CEA40 is a universal device and works with any standard corded and cordless telephone. It simply connects to a wall telephone socket and your telephone connects to the CEA40 using the supplied adaptor.

Do I need mains power or batteries to power the CEA40

No, the CEA40 does not require external power source. A standard telephone line can provide sufficient power to allow the CEA40 to amplify the ringer and flash.

I have connected the CEA40 but it does not ring nor flash.

Please ensure the CEA40 is connected to your telephone exactly as per the instructions provided (click here to view a copy). Also please ensure there is no more than 4 different devices connected to your telephone socket as that is a maximum a standard telephone line can withstand.

If you are still having problems please contact us for assistance.

I have connected the CEA40 correctly, however the volume of the ringer is not sufficient.

The CEA40 ringer volume can be adjusted using the “Hi/Lo” switch on the left hand side of the device.

Also please ensure you do not have any more than 4 devices connected to your telephone socket as this is a maximum a standard UK socket can withstand.

If you are still having problems please contact us for assistance.